Ground Truth Worldwide support

Contact

[email protected]. Email is read by people at LLPRO; there is no guaranteed response time. Include the service name, the time (UTC) and the request you sent.

Status

/status and /status.json

Incidents

Date	Note	State
2026-11-07	Early probe failures excluded from uptime Probes pointed at a retired temporary address, and the first checks of 2026-11-07 were blocked by a Cloudflare browser check. Both are probe faults, not outages, and are excluded from the published uptime.	resolved

Refunds

Nothing is charged today, so there is nothing to refund. When paid calls start, a call that fails or is billed in error is refunded on request: email the payment reference and the time of the call.

Security reports

security.txt

Machine-readable

/support.json